Owner, Cathy Butler is a native Atlantan. Being born and raised in the area, she knows what the Atlanta bride is looking for. Although she spent time away in Chicago, Arizona and California with her NFL husband raising three children, she returned home in 1999 to eagerly take over Formally Yours. During this time she has transitioned Formally Yours into a new location with a bright, comfortable atmosphere. She understands that the bridal industry, although it is about fashion, is mainly about customer service. “Excellent customer service is key to the longevity of our business” Butler responds when asked how the store has become the longest surviving bridal salon in the Atlanta area. “Our customers appreciate our honesty and sincerity when we assist them with their bridal needs.”
Scarlett returns to Formally Yours after working for Nordstroms for several years. Customer service is her number one priority when it comes to working with brides to be. Listening to the dreams and visions of her customers is key to the success of a sale. And, during the process, it is not unusual for a close bond to be created between Scarlett and her customer as a trust forms and carries through the entire process. Scarlett graduated from the University of Georgia in2010. Her Fashion Merchandising degree taught her the importance of fabrication and style and how the two go hand in hand. Her knowledge is vital, particularly when it pertains to the bridesmaids and the fit of their dresses. She is great at communicating with her customers about what the important issues are and what she can do to satisfy her customer’s bridal fashion needs. Scarlett is the granddaughter of the original owner and the daughter of the present owner. She grew up in the industry and is excited about sharing her knowledge with you. She knows how important it is to go the extra mile for each and every customer.
"I made an appointment here to try on wedding dresses for the first time and the girls here were amazing! They listened well to what I wanted, picked out the perfect dresses, and never pressured me to buy or wrap up the appointment. They also kept my top 3 dresses on file if I came back to compare. I couldn't have asked for a better first, wedding dress shopping experience!"
The assistance there was awesome! We were looking for a bridesmaids dress not found "everywhere" but also not super pricey. Well we found exactly what we needed lots of price ranges and options!!
Had the best experience at Formally Yours! Kara was the most helpful, and made me feel special even during a pandemic. I can’t imagine getting my dress anywhere else. Best experience ever. Made me so excited for my wedding!! Thanks formally yours ❤️